Returns

Change of heart? That's okay.

We want you to love what you wear. If something isn't right, you have 14 days from delivery to return it — no questions asked.

Return window 14 days from delivery
Start a return

How to return

  1. Start online

    Use our returns portal to register your return and print a pre-paid label.

  2. Pack it up

    Fold items into the original packaging with tags attached, and seal with the return label.

  3. Drop it off

    Drop at any accepted carrier location — we'll email you once it's scanned back in.

What can be returned

Items must be unworn, unwashed, and returned with original tags attached, within 14 days of delivery.

The following cannot be returned: swimwear, pierced jewellery, items marked final sale, and gift cards.

Refunds & exchanges

We refund to the original payment method within 5 business days of receiving your return. Exchanges can be arranged via the returns portal or by emailing info@wearsunkora.com.

How long do refunds take?

Refunds are processed within 5 business days of us receiving your return. Your bank may take a further 3–5 days to display the refund.

Who pays for return shipping?

UK and EU returns are free — the portal provides a pre-paid label. For the rest of the world, customers cover return shipping.

What if my order arrived damaged?

Email us at info@wearsunkora.com within 7 days of delivery with your order number and a photo — we'll make it right.